{ "name": "Dipl.-Ing. Michael Schiffer, MBA", "location": "Spremberg, Deutschland", "email": "Schiffer@TIUB.de", "mobile": "+49 172 25 6 42 48", "languages": [ { "code": "de", "label": "DE", "level": "native" }, { "code": "en", "label": "EN", "level": "very good" }, { "code": "fr", "label": "FR", "level": "basic" }, { "code": "es", "label": "ES", "level": "basic" }, { "code": "pl", "label": "PL", "level": "basic" } ], "headline": "Process Optimization • Program Management • Generative AI • Healthcare Automation", "oneLiner": "Process optimizer & Program Manager with 20+ years in automotive industry, production launches and global plant structures. Since 2024 increasingly focused on Generative AI, Healthcare Automation, data analysis, AI-driven process optimization and telemedicine workflows. Operates a self-hosted on-premise LLM infrastructure on a heterogeneous multi-GPU cluster: two production RAG systems with around 42,000 embedded chunks (COBOL legacy corpus and a document/mail knowledge base), 130,000+ routed requests and 463M processed input tokens in 14 days. Solid expertise in Python/FastAPI, PostgreSQL with pgvector, hybrid retrieval and reranking, GPU load management and document AI (OCR/vision LLM).", "keywords": [ "process optimization", "program management", "launch management", "supplier development", "generative AI", "healthcare automation", "RAG", "n8n", "Python", "SQL", "telemedicine workflows" ], "coreDomains": [ { "title": "Automotive & Manufacturing Operations", "focus": [ "serial launches", "global plants", "scrap reduction", "supplier development", "relocations", "cost-down" ] }, { "title": "Healthcare Operations & Automation", "focus": [ "clinical documentation workflows", "structured intake/questionnaires", "evaluation/reporting", "telemedicine workflows" ] }, { "title": "AI / Data / Workflow Engineering", "focus": [ "RAG + vector DBs", "LLM workflows", "Python+SQL pipelines", "local LLMs (Ollama/LM Studio)", "n8n" ] } ], "skills": { "os": [ "Windows (bis 11) (proficient)", "Linux (proficient)" ], "office": [ "MS Excel (advanced)", "MS PowerPoint (proficient)", "MS Word (proficient)" ], "cad": [ "OnShape (proficient)", "AutoCAD 3D (proficient)", "CATIA V5 (basic)" ], "pdm": [ "Sherpa (basic)", "Matrix One (basic)" ], "mrp": [ "SAP (basic)" ], "pm_tools": [ "MS Project (advanced)", "DotProject (basic)", "eGroup (proficient)", "eRoom (proficient)", "BugZilla (proficient)" ], "databases": [ "MySQL (basic)", "PostgreSQL mit pgvector (advanced)", "Alembic / Schema-Migrationen (proficient)", "Access (basic)", "Lotus 1-2-3 (basic)" ], "programming": [ "Python (proficient)", "C# (basic)", "Visual Basic (basic)", "VB.NET (basic)", "Pascal (basic)", "C (basic)" ], "ai_automation": [ "N8N (proficient)", "Ollama & LM Studio (lokale KI) (proficient)", "Claude Code / Codex (proficient)", "GPT-OS:20B / Qwen etc. (proficient)", "Lokale Telefonagenten / Local Phone Agents (proficient)" ], "llm_infrastructure": [ "LLM-Serving (llama.cpp, vLLM, ollama, TEI) (advanced)", "Multi-GPU-Betrieb & GPU-Lastmanagement (advanced)", "RAG & Hybrid Retrieval (Vektor + BM25, RRF) (advanced)", "Embeddings & Cross-Encoder-Reranking (bge-m3, Cohere) (advanced)", "Azure OpenAI / EU-gehostete Cloud-Modelle (proficient)", "Azure Document Intelligence (proficient)", "Quantisierung & Modellauswahl (Qwen MoE, Gemma, MedGemma) (proficient)", "OCR & Vision-LLM (PaddleOCR, DeepSeek-OCR, Qwen-VL) (advanced)", "LLM-Evaluation & Benchmarking (Ground-Truth-Harness) (proficient)" ], "backend": [ "FastAPI (async, SSE, WebSockets) (advanced)", "SQLAlchemy async / asyncpg (proficient)", "React + TypeScript (SPA, Live-Monitoring) (proficient)", "Docker / Docker Compose (advanced)", "Caddy Reverse Proxy & Security-Hardening (proficient)", "GitHub Actions CI / Container Registry (proficient)", "Kubernetes (Deployment-Manifeste) (basic)" ], "medtech": [ "qEEG-Messung und -Auswertung (19-Kanal / 2-Kanal, Normdatenbank-Abgleich) (proficient)", "Neurofeedback-Systeme (Messung und Protokolle) (proficient)", "Narkosemonitor-Anbindung GE / Mindray inkl. EKG-Daten (proficient)", "OpenEMR (Praxis- und Klinikinformationssystem) (proficient)" ] }, "experience": [ { "period": "2010-01–present", "title": "The Implementers GmbH", "role": "Principal Consultant / Managing Director", "description": "Consulting and interim management in the automotive industry, healthcare and other sectors. Focus areas: program management, production launches, plant management, supplier development, cost reduction, process optimization, AI implementation and AI-driven process automation." }, { "period": "2017-05–2025-05", "title": "Praxis für Schmerztherapie & TCM, Olga Schiffer MSc", "role": "Practice IT, Digitalisation and Back Office", "description": "Set up and maintained the IT of a private practice for naturopathy, TCM and pain therapy, in parallel with the role at The Implementers GmbH. Responsible for digitalising practice workflows, integrating medical devices, billing and document processes as well as website and back office." }, { "period": "2009-07–2010-06", "title": "Johnson Controls", "role": "Program Manager Insolvent Suppliers", "description": "Leading a cross functional team for transfer and relocation of various tools and processes incl. painted parts. This includes supplier development in Valencia for the Ford C344 Launch." }, { "period": "2007-12–2009-06", "title": "Johnson Controls", "role": "Program Manager", "description": "Leading a simultaneous development team based in Bratislava till the successful Launch for the Hyundai Kia in Slovakia, Czech Republic and Germany. With the responsibility for profit, timing, quality and customer satisfaction." }, { "period": "2006-09–2007-11", "title": "Johnson Controls", "role": "Operations Manager (Crisis Management)", "description": "Supporting a 408 people plant in crisis management with focus on production, technique, and launches and restructuring the supplier base with the focus on customer PPM, scrap and efficiency." }, { "period": "2006-01–2007-11", "title": "Johnson Controls", "role": "Operations Manager", "description": "450 people automotive process and assembly plant for seating components and sunshades. Leading Operations (incl. production, methods, industrialization, quality and outbound logistic) with 80 employees and 12mil€/ano turnover, for Sunshades and seat back-panels with the focus on safety, scrap and efficiency." }, { "period": "2005-08–2005-12", "title": "Johnson Controls", "role": "Leader Taskforce \"Red Adair\"", "description": "Leading a cross functional European team with the objective to stabilize a 250 people process and assembly plant before the closure with the focus on customer PPM, scrap and efficiency." }, { "period": "2003-09–2005-08", "title": "Johnson Controls", "role": "Technical & Launch Manager", "description": "Leading and restructuring the departments Methods, Industrialization, Maintenance and Launch with 50 people in a 500 people automotive headliner plant." }, { "period": "2001-05–2003-08", "title": "Johnson Controls", "role": "Black Belt in Program Management Office", "description": "Black Belt projects with focus on optimization of product development process and program management. Implementation of management information systems, PM trainings, change process optimization and development resource planning." }, { "period": "2000-04–2001-05", "title": "Johnson Controls", "role": "Project Engineer Electrical / Electronics", "description": "Support of VW complete seat team with focus on the seat controller and all electrical and electronic components and wires harness routing incl. trouble shooting. Evaluation and test drives with and without customer with focus on seat function and comfort." }, { "period": "1998-02–2000-04", "title": "Johnson Controls", "role": "Test Engineer / Test Coordinator", "description": "Building up new department \"Interior Testing\" incl. design and procurement of test machines. Creating test plans for various European vehicle interior projects, budget planning, supervising vibration measurements, durability tests and legal homologation tests. Extension of seating test lab to a full interiors system test lab (incl. FMVSS 201 FMH)." }, { "period": "1997-02–1998-02", "title": "Johnson Controls", "role": "Student in Testing", "description": "Part time job: QM system support VDA6.1, QS9000, design of test fixtures, test execution and evaluation." }, { "period": "1997-01–1998-01", "title": "UB Dr. Hans Schiffer", "role": "Backoffice Assistant – Management Consulting", "description": "Prepare, format, and update presentations, proposals, and project documents. Assist with the preparation of reports, analyses, and workshop materials. Maintain and organize client and project data. Support invoicing, time tracking, and monthly reporting." } ], "projects": [ { "title": "Mobile Recorder App + AI Editing Pipeline", "client": null, "dateFrom": "2025-09", "dateTo": null, "category": "ai", "description": "Mobile recorder web app (https://the-implementers.de/Recorder/) with topic-based AI pipeline: speech to structured text to automatic routing to EHR/notes/project DB. Versatile: letters, medical histories, team meetings, site surveys, handovers." }, { "title": "Ollama-Stallwatch — Hang Detection & REST API for Local LLM Inference", "client": null, "dateFrom": "2026-04", "dateTo": null, "category": "ai", "description": "Public GitHub project (MIT) for detecting ghost hangs in Ollama LLM inference. 4 collector services, SQLite backend, REST API, dashboard. Real impact: OCR pipeline 97.8% success rate (vs 75-80% naive), hang recovery 140x faster. https://github.com/tiubde-michael/ollama-stallwatch" }, { "title": "GPU Load Management for a Heterogeneous LLM Cluster", "client": null, "dateFrom": "2026-06", "dateTo": null, "category": "ai", "description": "Central routing engine for 4 heterogeneous GPU nodes and 8+ model endpoints. Capability-based routing, tenant priorities, preemption. 130,000+ routed requests in 14 days, zero-downtime shadow-mode migration." }, { "title": "OpenAI-Compatible API Gateway with External Customer Integration", "client": null, "dateFrom": "2026-06", "dateTo": null, "category": "ai", "description": "OpenAI-compatible /v1 gateway (chat/embeddings/rerank) with token scopes and live rate limits, serving an external customer K8s cluster. 338,000 requests and 463M input tokens in 14 days." }, { "title": "Commissioning & Tuning of an NVIDIA GB10 (ARM64) LLM Server", "client": null, "dateFrom": "2026-07", "dateTo": null, "category": "ai", "description": "Brought an NVIDIA GB10 (ARM64) into production as an LLM server: diagnosed vLLM instability, migrated to llama.cpp with context split. ~193 tok/s at 0 errors, 429 backpressure strategy." }, { "title": "RAG Knowledge Platform for Legacy COBOL Systems — Lead Architect", "client": "Mittelständischer Softwarehersteller (über Generalunternehmer, AT)", "dateFrom": "2026-04", "dateTo": null, "category": "ai", "description": "Lead architect of an on-premise RAG knowledge platform for a COBOL codebase of several million LOC. 17,279 chunks with dual embeddings, 3,697 graph edges, hybrid RRF retrieval across 5 paths with mandatory citation. Recall@10 raised from 61 % to over 83 %; model benchmark across 7 candidates as a hardware decision basis." }, { "title": "E-Mail Automation and Archive with RAG Assistant", "client": null, "dateFrom": "2026-03", "dateTo": null, "category": "ai", "description": "IMAP automation with rule engine, full-text archive and attachment routing into the OCR pipeline. Second RAG system with 24,500+ embedded chunks in pgvector for an internal assistant." }, { "title": "TI-Flows Stack — Custom Workflow Automation Platform", "client": null, "dateFrom": "2026-01", "dateTo": null, "category": "ai", "description": "TI-Flows Stack: Self-hosted workflow automation replacing n8n. 20+ workflows, 30 frontend pages, 7-layer security, LLM pipeline, depot analysis. ~24,000 LOC Python/React." }, { "title": "Invoice API — Medical Billing System", "client": null, "dateFrom": "2025-12", "dateTo": "2026-02", "category": "ai", "description": "Billing system for medical providers with ZUGFeRD-compliant invoice generation and OpenEMR integration." }, { "title": "Intelligent Document Recognition & Automated Bank Reconciliation", "client": null, "dateFrom": "2025-08", "dateTo": null, "category": "ai", "description": "On-prem OCR pipeline replacing Azure: 10,871 pages, 97.8% success, extraction 33%→86% vs Azure. 5-layer multi-LLM stack (PaddleOCR, qwen-vl, qwen3.5, mistral-nemo). Incl. bank matching and DATEV export." }, { "title": "HRV Analysis Pipeline — Automated Heart Rate Variability Assessment", "client": "Praxis für Schmerztherapie & TCM, Baden-Baden", "dateFrom": "2026-01", "dateTo": "2026-02", "category": "healthcare", "description": "Automated HRV analysis from long-term ECG: R-peak detection, artifact correction, PNS/SNS trends, 3-page PDF report. Docker." }, { "title": "Pain Therapy Documentation System (schmerz_dok)", "client": null, "dateFrom": "2026-02", "dateTo": null, "category": "ai", "description": "Clinical documentation system: OPS tracking, traffic light system, bed occupancy, audit trail. FastAPI + React + PostgreSQL." }, { "title": "VIVO PainCare — AI-powered Clinical Pain Assessment and Admission Justification", "client": "Praxis für Schmerztherapie & TCM, Baden-Baden", "dateFrom": "2025-09", "dateTo": "2026-03", "category": "ai", "description": "Clinical decision support system: automated pain questionnaire evaluation with 20-factor traffic-light scoring and AI-powered admission justification." }, { "title": "Clinical Documentation — AI-powered Transcription and Documentation Pipeline", "client": null, "dateFrom": "2025-08", "dateTo": "2026-02", "category": "ai", "description": "AI pipeline for automated medical documentation from physician-patient conversations. Self-hosted LLM, speaker diarization, OpenEMR integration." }, { "title": "Supplier Management suspension parts", "client": "KTM", "dateFrom": "2023-05", "dateTo": "2024-11", "category": "manufacturing", "description": "Supplier development for forged parts with turning/milling incl. changes, launches and claims management." }, { "title": "Transfer of 150 serial production items", "client": "KTM", "dateFrom": "2022-07", "dateTo": "2024-01", "category": "manufacturing", "description": "Transfer of 150 serial production suspension parts due to short-notice plant closure." }, { "title": "Lean / Process consultation", "client": "Von Roll Schweiz AG", "dateFrom": "2018-06", "dateTo": "2018-11", "category": "consulting", "description": "Process optimization in internal sales of a Swiss machinery manufacturer." }, { "title": "Back Office Support and Process Improvement", "client": "Praxis für Schmerztherapie & TCM, Baden-Baden", "dateFrom": "2018-05", "dateTo": "2025-05", "category": "healthcare", "description": "Ongoing support for a private practice: electronic anaesthesia record with monitor integration, OpenEMR, GOÄ billing, end-to-end telemedicine workflow from GDPR consent to billing, document management." }, { "title": "Start-up consulting and coaching", "client": "Praxis für Schmerztherapie & TCM, Baden-Baden", "dateFrom": "2017-05", "dateTo": "2018-04", "category": "consulting", "description": "Start-up consulting and coaching for a private pain therapy & TCM practice." }, { "title": "Acting Plant Manager", "client": "MAO Automotive GmbH & Co", "dateFrom": "2018-02", "dateTo": "2018-06", "category": "manufacturing", "description": "Interim plant management and stabilization of a Hungarian production facility until handover." }, { "title": "Program Manager critical suppliers DAG BR238 Door Trim", "client": "Megatech Industries Deutschland GmbH", "dateFrom": "2016-07", "dateTo": "2017-10", "category": "manufacturing", "description": "Supplier development DAG BR238 door trim incl. sampling, PPAP/EMPB and production launch." }, { "title": "Interim COO & acting Plant Manager", "client": "PWG Profilrollen-Werkzeugbau GmbH", "dateFrom": "2015-09", "dateTo": "2016-05", "category": "manufacturing", "description": "Interim COO & plant manager at aluminum-processing automotive supplier. Expansion of Slovakia site." }, { "title": "Labor and Material efficiency program for Headliner production", "client": "Motus Headliner GmbH", "dateFrom": "2015-01", "dateTo": "2015-08", "category": "manufacturing", "description": "Cost reduction (process, material, labor, suppliers) in headliner production." }, { "title": "Program Management interior door trim DAG C292", "client": "Toyota Boshoku America", "dateFrom": "2012-09", "dateTo": "2015-01", "category": "manufacturing", "description": "Program management interior door trim DAG C292 incl. industrialization in the USA." }, { "title": "Sun visor development consulting", "client": "MARTUR FOMPAK", "dateFrom": "2012-01", "dateTo": "2014-12", "category": "manufacturing", "description": "Consulting project team in Turkey for sun visor development and first article inspection." }, { "title": "Cost down team DAG C218 door panels", "client": "Toyota Boshoku Europe NV", "dateFrom": "2012-03", "dateTo": "2012-08", "category": "manufacturing", "description": "Cost reduction for interior door trim DAG C218." }, { "title": "Transfer of IM tools to new suppliers", "client": "Toyota Boshoku Europe NV", "dateFrom": "2012-01", "dateTo": "2012-08", "category": "manufacturing", "description": "Transfer of injection molding tools to new suppliers in running production." }, { "title": "Program Manager BMW sun visors L7 Platform", "client": "Magna", "dateFrom": "2010-07", "dateTo": "2011-12", "category": "manufacturing", "description": "Program management BMW sun visors — new development and production transfer." } ], "education": [ { "period": "2001-09–2003-11", "title": "MBA Master of Business Administration International Management", "institution": "UEL University of East London / ELBS London", "grade": "63" }, { "period": "1995-03–1998-05", "title": "Dipl.-Ing. Mechanical Engineering Mechanical Engineering, specialization: Design Engineering", "institution": "Rheinische Fachhochschule Köln", "grade": "1,3" }, { "period": "1992-10–1995-01", "title": "Car Mechanic (Journeyman Certificate) Automotive Mechanics", "institution": "Bonner Autohaus GmbH (Vertragswerkstatt der Daimler-Benz AG)", "grade": null }, { "period": "1988-06–1991-06", "title": "High School Diploma (Abitur) Focus on Mathematics and Physics", "institution": "Ernst-Moritz-Arndt-Gymnasium der Stadt Bonn", "grade": "3,2" } ], "certifications": { "ai_data": [ "EU AI Act Explained: What You Need to Know About the New AI Regulation from August — WBS.LEGAL (Prof. Christian Solmecke) (2026-08)", "Agentic AI with LangChain and LangGraph — Coursera (IBM Skills Network) (2026-04)", "Introduction to Deep Learning & Neural Networks with Keras (IBM) — IBM / Coursera (2026-01)", "Google AI Essentials (Specialization, 5 courses) — Google / Coursera (2026-01)", "Introduction to OpenAI Codex — Scrimba / Coursera (2026-01)", "Google Prompting Essentials (Specialization, 4 courses) — Google / Coursera (2025-12)", "Introduction to AI (Google) — Google / Coursera (2025-12)", "Vector Databases for RAG — IBM / Coursera (2025-10)", "Build Intelligent Agents using DeepSeek & N8N — Board Infinity / Coursera (2025-07)", "MySQL for Data Engineering — Duke University / Coursera (2025-05)", "Python for Everybody (Specialization, 5 courses) — University of Michigan / Coursera (2025-04)" ], "ai_healthcare": [ "Generative AI-Powered Solutions for Modern Healthcare (Specialization, 9 courses) — Coursera (2025-11)" ], "quality": [ "Toyota Boshoku Business Practices (TBBP) - Solving Problems The TB Way — Toyota Boshoku (2025-10)", "Design and Process FMEA (5 days) — Gabor Kulsar / Magna Steyr (2013-11)", "Advanced Workshop QM per DIN EN ISO 9001:2008 — KMU-Berater Bundesverband / Gemeinschaft zertifizierter Unternehmensberater (2013-02)", "Value Stream Engineering (4 days) — Fraunhofer IAO, Stuttgart (2012-10)", "JCI SixSigma Certified Black Belt — Johnson Controls (2001-01)", "Training for internal Audits according to VDA6.1 and QS9000 and BOS — GFQ Akademie GmbH (firmeninternes Seminar bei Johnson Controls) (1998-01)", "Measurement device studies — Johnson Controls (on-the-job) (1998-01)", "VDA6.1 and QS9000 new demands to the Automotive Industry — Technische Akademie Wuppertal (TAW) (1997-05)", "Work System Design — REFA-Verband (1996-11)", "Medical Device Act, EU Directives, CE Marking — MUS Fortbildungsseminar, Köln (1996-10)", "REFA Basic Certificate — REFA-Verband Köln (1996-09)", "EOQ Quality Auditor — EOQ / DGQ (1996-06)", "DGQ-Auditor / Lead Auditor (DIN EN ISO 10011-2) — DGQ Bonn (1996-05)", "Internal Auditor of Quality Systems — DGQ (1996-05)", "Quality Techniques II — DGQ Bonn (1996-04)", "EOQ Quality Systems Manager — EOQ / DGQ (1996-01)", "DGQ-Quality Manager — DGQ Bonn (1995-10)" ], "misc": [ "GDPR Live Webinar — eRecht24 (2018-07)", "Siemens NX Viewer / 3D Tool V12 — The Implementers GmbH (on-the-job) (2017-11)", "TPG Microsoft Project Info Day — TPG The Project Group (2012-10)", "Data Protection 2012 — Luther Rechtsanwaltsgesellschaft mbH (2012-09)", "English in Management and International Business — — (2001-02)", "CANoe Hands-on Workshop (1 day) — Vector Informatik GmbH, Stuttgart (2000-09)", "Internal trainings for project engineers - seats — Johnson Controls (2000-01)", "Environmental Simulation of Vibration and Shock Loads (Shaker Course) — Technische Akademie Esslingen (TAE) (1999-01)", "Training in Test methods and procedures — Prince Automotive / Johnson Controls (on-the-job) (1998-08)", "Rhetoric and Communication (Diploma) — Institut für Rhetorik und Kommunikation, Bornheim bei Bonn (1996-11)", "2x 3 days courses for Teambuilding — — (1996-01)", "DVS Welding Courses: Gas Welding (G-Schw) and MAG Thin Sheet Welding (MAG-St D) — DVS / Handwerkszentrum Bonn (1993-04)" ], "management": [ "Strategy for Success (EKS Success Strategy) — KMU-Akademie e.V. / Cord Tepelmann, UnternehmerCoach (2010-04)", "Certified SME Restructuring Consultant — KMU-Akademie e.V., Hamm (2010-03)", "Certified Program Manager (PMU / JCI) — Johnson Controls (2002-07)", "Managing the company with key performance indicators — RKW Rationalisierungs-Kuratorium der Deutschen Wirtschaft e.V., Bayern Büro Nürnberg (1996-10)" ] }, "publications": [ { "title": "Diploma thesis (Rheinische FH Cologne, 1998): Versuchsstand ECE-R17 Kopfstuetzenpruefung.", "file": "/docs/00-DIP-Inhalt.pdf" }, { "title": "MBA thesis (UEL/ELBS London, 2003): Successful Implementation of Kaizen.", "file": "/docs/Kaizen%20MR%20_Final.pdf" } ], "diplomaFiles": [ "/docs/00-DIP-Inhalt.pdf", "/docs/01-DIP-Einleitung.pdf", "/docs/02-DIP-Grundlagen.pdf", "/docs/03-Dip-Entwurf-eines-Pendels.pdf", "/docs/04-Dip-Entwurf-einer-linearen.pdf", "/docs/05-Dip-Bestaetigung-der-Theorie.pdf", "/docs/06-DIP-Ermittlung-der-Ko.pdf", "/docs/07-Dip-Bewertung-der-beiden-Loes.pdf", "/docs/08-DIP-Konstruktion-der-Posi.pdf", "/docs/09-DIP-Steuerung.pdf", "/docs/10-DIP-Bau-und-Inbetriebnahme.pdf", "/docs/11-DIP-Ist%20kosten.pdf", "/docs/12-DIP-Literaturn.pdf", "/docs/13-DIP-Erklaerung.pdf", "/docs/147-DIP-An_CFC%20600.pdf", "/docs/148-DIP-An_Der-Lineare-Pruefstand.pdf" ], "sameAs": [ "https://the-implementers.de" ] }