Dipl.-Ing. Michael Schiffer MBA
type: Person
given name: Michael
family name: Schiffer
job title: Senior Program Manager & Process Optimizer
description: Process optimizer & Program Manager with 20+ years in automotive industry, production launches and global plant structures. Since 2024 increasingly focused on Generative AI, Healthcare Automation, data analysis, AI-driven process optimization and telemedicine workflows. Operates a self-hosted on-premise LLM infrastructure on a heterogeneous multi-GPU cluster: two production RAG systems with around 42,000 embedded chunks (COBOL legacy corpus and a document/mail knowledge base), 130,000+ routed requests and 463M processed input tokens in 14 days. Solid expertise in Python/FastAPI, PostgreSQL with pgvector, hybrid retrieval and reranking, GPU load management and document AI (OCR/vision LLM).
birth date: 1972-04-14
birth place: Letmathe
nationality: Germany
address: PostalAddress
  street address: Ul. Sportowa 9
  postal code: 55-311
  address locality: Kostomloty
  address country: PL
has occupation: Role
  role name: Principal Consultant / Managing Director
  start date: 2010-01
  description: Consulting and interim management in the automotive industry, healthcare and other sectors. Focus areas: program management, production launches, plant management, supplier development, cost reduction, process optimization, AI implementation and AI-driven process automation.
  member of: The Implementers GmbH
has occupation: Role
  role name: Practice IT, Digitalisation and Back Office
  start date: 2017-05
  end date: 2025-05
  description: Set up and maintained the IT of a private practice for naturopathy, TCM and pain therapy, in parallel with the role at The Implementers GmbH. Responsible for digitalising practice workflows, integrating medical devices, billing and document processes as well as website and back office.
  member of: Praxis für Schmerztherapie & TCM, Olga Schiffer MSc
has occupation: Role
  role name: Program Manager Insolvent Suppliers
  start date: 2009-07
  end date: 2010-06
  description: Leading a cross functional team for transfer and relocation of various tools and processes incl. painted parts. This includes supplier development in Valencia for the Ford C344 Launch.
  member of: Johnson Controls
has occupation: Role
  role name: Program Manager
  start date: 2007-12
  end date: 2009-06
  description: Leading a simultaneous development team based in Bratislava till the successful Launch for the Hyundai Kia in Slovakia, Czech Republic and Germany. With the responsibility for profit, timing, quality and customer satisfaction.
  member of: Johnson Controls
has occupation: Role
  role name: Operations Manager (Crisis Management)
  start date: 2006-09
  end date: 2007-11
  description: Supporting a 408 people plant in crisis management with focus on production, technique, and launches and restructuring the supplier base with the focus on customer PPM, scrap and efficiency.
  member of: Johnson Controls
has occupation: Role
  role name: Operations Manager
  start date: 2006-01
  end date: 2007-11
  description: 450 people automotive process and assembly plant for seating components and sunshades. Leading Operations (incl. production, methods, industrialization, quality and outbound logistic) with 80 employees and 12mil€/ano turnover, for Sunshades and seat back-panels with the focus on safety, scrap and efficiency.
  member of: Johnson Controls
has occupation: Role
  role name: Leader Taskforce "Red Adair"
  start date: 2005-08
  end date: 2005-12
  description: Leading a cross functional European team with the objective to stabilize a 250 people process and assembly plant before the closure with the focus on customer PPM, scrap and efficiency.
  member of: Johnson Controls
has occupation: Role
  role name: Technical & Launch Manager
  start date: 2003-09
  end date: 2005-08
  description: Leading and restructuring the departments Methods, Industrialization, Maintenance and Launch with 50 people in a 500 people automotive headliner plant.
  member of: Johnson Controls
has occupation: Role
  role name: Black Belt in Program Management Office
  start date: 2001-05
  end date: 2003-08
  description: Black Belt projects with focus on optimization of product development process and program management. Implementation of management information systems, PM trainings, change process optimization and development resource planning.
  member of: Johnson Controls
has occupation: Role
  role name: Project Engineer Electrical / Electronics
  start date: 2000-04
  end date: 2001-05
  description: Support of VW complete seat team with focus on the seat controller and all electrical and electronic components and wires harness routing incl. trouble shooting. Evaluation and test drives with and without customer with focus on seat function and comfort.
  member of: Johnson Controls
has occupation: Role
  role name: Test Engineer / Test Coordinator
  start date: 1998-02
  end date: 2000-04
  description: Building up new department "Interior Testing" incl. design and procurement of test machines. Creating test plans for various European vehicle interior projects, budget planning, supervising vibration measurements, durability tests and legal homologation tests. Extension of seating test lab to a full interiors system test lab (incl. FMVSS 201 FMH).
  member of: Johnson Controls
has occupation: Role
  role name: Student in Testing
  start date: 1997-02
  end date: 1998-02
  description: Part time job: QM system support VDA6.1, QS9000, design of test fixtures, test execution and evaluation.
  member of: Johnson Controls
has occupation: Role
  role name: Backoffice Assistant – Management Consulting
  start date: 1997-01
  end date: 1998-01
  description: Prepare, format, and update presentations, proposals, and project documents. Assist with the preparation of reports, analyses, and workshop materials. Maintain and organize client and project data. Support invoicing, time tracking, and monthly reporting.
  member of: UB Dr. Hans Schiffer
alumni of: UEL University of East London / ELBS London
  type: EducationalOrganization
  location: London, UK
alumni of: Rheinische Fachhochschule Köln
  type: EducationalOrganization
  location: Cologne, Germany
alumni of: Bonner Autohaus GmbH (Vertragswerkstatt der Daimler-Benz AG)
  type: EducationalOrganization
  location: Bonn, Germany
alumni of: Ernst-Moritz-Arndt-Gymnasium der Stadt Bonn
  type: EducationalOrganization
  location: Bonn, Germany
knows about: Access
knows about: Alembic / Schema-Migrationen
knows about: AutoCAD 3D
knows about: Azure Document Intelligence
knows about: Azure OpenAI / EU-gehostete Cloud-Modelle
knows about: BugZilla
knows about: C
knows about: C#
knows about: CATIA V5
knows about: Caddy Reverse Proxy & Security-Hardening
knows about: Claude Code / Codex
knows about: Docker / Docker Compose
knows about: DotProject
knows about: Embeddings & Cross-Encoder-Reranking (bge-m3, Cohere)
knows about: FastAPI (async, SSE, WebSockets)
knows about: GPT-OS:20B / Qwen etc.
knows about: GitHub Actions CI / Container Registry
knows about: Kubernetes (Deployment-Manifeste)
knows about: LLM-Evaluation & Benchmarking (Ground-Truth-Harness)
knows about: LLM-Serving (llama.cpp, vLLM, ollama, TEI)
knows about: Linux
knows about: Lokale Telefonagenten / Local Phone Agents
knows about: Lotus 1-2-3
knows about: MS Excel
knows about: MS PowerPoint
knows about: MS Project
knows about: MS Word
knows about: Matrix One
knows about: Multi-GPU-Betrieb & GPU-Lastmanagement
knows about: MySQL
knows about: N8N
knows about: Narkosemonitor-Anbindung GE / Mindray inkl. EKG-Daten
knows about: Neurofeedback-Systeme (Messung und Protokolle)
knows about: OCR & Vision-LLM (PaddleOCR, DeepSeek-OCR, Qwen-VL)
knows about: Ollama & LM Studio (lokale KI)
knows about: OnShape
knows about: OpenEMR (Praxis- und Klinikinformationssystem)
knows about: Pascal
knows about: PostgreSQL mit pgvector
knows about: Python
knows about: Quantisierung & Modellauswahl (Qwen MoE, Gemma, MedGemma)
knows about: RAG & Hybrid Retrieval (Vektor + BM25, RRF)
knows about: React + TypeScript (SPA, Live-Monitoring)
knows about: SAP
knows about: SQLAlchemy async / asyncpg
knows about: Sherpa
knows about: VB.NET
knows about: Visual Basic
knows about: Windows (bis 11)
knows about: eGroup
knows about: eRoom
knows about: qEEG-Messung und -Auswertung (19-Kanal / 2-Kanal, Normdatenbank-Abgleich)
award: Pallas Athene Medal for final exam and best of term (1998)
award: Best of term for the education to a Car Mechanic (1995)

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credential category: ai_healthcare
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date created: 2010-04

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type: EducationalOccupationalCredential
credential category: management
recognized by: KMU-Akademie e.V., Hamm
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type: EducationalOccupationalCredential
credential category: management
recognized by: Johnson Controls
date created: 2002-07

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type: EducationalOccupationalCredential
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date created: 2001-02

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type: EducationalOccupationalCredential
credential category: quality
recognized by: Johnson Controls
date created: 2001-01

CANoe Hands-on Workshop (1 day)
type: EducationalOccupationalCredential
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date created: 2000-09

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date created: 2000-01

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type: EducationalOccupationalCredential
credential category: quality
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type: EducationalOccupationalCredential
credential category: quality
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date created: 1997-05

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date created: 1996-11

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type: EducationalOccupationalCredential
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date created: 1996-11

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type: EducationalOccupationalCredential
credential category: quality
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date created: 1996-10

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type: EducationalOccupationalCredential
credential category: management
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date created: 1996-10

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type: EducationalOccupationalCredential
credential category: quality
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type: EducationalOccupationalCredential
credential category: quality
recognized by: EOQ / DGQ
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type: EducationalOccupationalCredential
credential category: quality
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date created: 1996-05

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recognized by: DGQ
date created: 1996-05

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recognized by: DGQ Bonn
date created: 1996-04

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type: EducationalOccupationalCredential
credential category: quality
recognized by: EOQ / DGQ
date created: 1996-01

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type: EducationalOccupationalCredential
credential category: misc
recognized by: Organization
date created: 1996-01

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type: EducationalOccupationalCredential
credential category: quality
recognized by: DGQ Bonn
date created: 1995-10

DVS Welding Courses: Gas Welding (G-Schw) and MAG Thin Sheet Welding (MAG-St D)
type: EducationalOccupationalCredential
credential category: misc
recognized by: DVS / Handwerkszentrum Bonn
date created: 1993-04

German
type: Language
alternate name: Deutsch

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alternate name: Englisch

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alternate name: Französisch

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alternate name: Spanisch

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alternate name: Polnisch